Exterior cleaning service

Roof Cleaning & Moss Removal

Moss looks harmless, but it holds water against your tiles, lifts them, and ends up blocking your gutters. We clean it off in the way that suits your roof, clear up afterwards and leave your roof looking years younger.

The same house after roof cleaning, its clay tiles back to a bright terracotta redLarge brick house with a dark, moss-stained clay tile roof before cleaningBeforeAfter
Clay tile roof — before and after cleaning

Why moss on your roof is worth dealing with

Across Norfolk and Suffolk we see a lot of roofs sitting under mature trees or facing north, and those are the ones where moss takes hold fastest. A thick layer of moss acts like a sponge: it keeps tiles damp for weeks, and in a cold snap that water freezes and expands, which can crack tiles and push them out of line. As it dries in summer, clumps break away and wash straight into the gutters and downpipes, which is why a mossy roof so often comes with overflowing guttering.

Removing it early is far cheaper than dealing with slipped tiles, blocked drainage or damp patches on ceilings later on — and it makes a huge difference to how your home looks from the street.

How we clean your roof

  • A method to suit your roof. There isn't one right way to clean every roof. Depending on the tiles, their age and how much growth there is, moss is scraped and brushed off by hand, lifted with a low-pressure roof wash, or a mix of both. We never use a harsh high-pressure jet, which can strip the surface of tiles and force water underneath them.
  • Gutters and downpipes cleared. Everything that comes off the roof is cleared out of the gutters so the rain can drain freely again.
  • Treatment to slow regrowth. A biocide treatment is applied to kill the remaining spores and lichen, so the roof keeps improving for weeks after the visit.
  • Condition check. With the moss gone we can see the tiles properly. Any cracked or slipped tiles are pointed out — and small repairs such as replacing the odd cracked tile can often be done at the same visit.
  • Left tidy. Paths, patios and borders are cleared of debris before we leave.

Roofs we clean

Every roof is different, so we look at yours first and choose the approach that suits it. We clean concrete tiles, clay pantiles (a common sight on older Norfolk and Suffolk homes), plain tiles and slate, as well as bungalow roofs, garages, outbuildings and lean-to and conservatory roofs.

When is the best time for roof cleaning?

Roof cleaning can be done for most of the year. Autumn and winter are popular because the moss is at its thickest and most obvious, and clearing it before the worst of the weather protects your gutters. Spring is ideal too, before summer sun dries the moss out and scatters it. Get in touch and we'll suggest the right timing for your roof.

What customers say

★★★★★

Would highly recommend Tom. He removed the thick moss from the roof of our house and we can't believe how good it looks. Really pleased we had it done as there was the odd cracked tile which we were not aware of and these have now been replaced.

Natasha Wade-GuestRoof moss removal · January 2026

Roof Cleaning near you

We provide roof cleaning & moss removal across Norfolk and Suffolk, including Diss, Harleston, Long Stratton, Wymondham, Attleborough, East Harling, Thetford, Hethersett, South Norwich, Loddon, Hingham, Norwich, Dereham, Watton, Eye, Botesdale & Rickinghall, Bungay, Beccles, Halesworth, Framlingham, Debenham, Stowmarket, Bury St Edmunds, Needham Market, Lowestoft, Southwold, and the villages in between.

Frequently asked questions

Do you pressure wash roofs?

We offer low-pressure roof washing, but we never blast tiles with high pressure, which can erode the surface and drive water up under the laps. There isn't one way to clean every roof: depending on the tiles and the growth, we use hand removal, a low-pressure wash or both, followed by a treatment.

How long will my roof stay clean?

It depends on how shaded the roof is and how many trees are nearby, but after moss removal and treatment most roofs stay clear for several years. We're happy to advise on a sensible maintenance interval.

Will you make a mess of my garden?

No. Moss comes off into the gutters and onto the ground below, and we clear all of it away — gutters, paths, patios and borders — before we leave.

Can you replace broken tiles?

Small repairs such as replacing the odd cracked tile can usually be done while we're up there. If we find anything bigger, we'll show you photos and explain what we've found.

Related services

Often booked together

Gutter Cleaning & Repairs

Gutters cleared with a high-power vacuum and by hand, downpipes flushed, leaking gutters replaced and the outside washed back to white.

Learn more

Soffit, Fascia & uPVC Cleaning

Green algae and black streaks washed off soffits, fascias, gutters, window frames and doors — bringing white uPVC back to white.

Learn more

Solar Panel Cleaning

Dirt, bird droppings and algae washed off with pure water and soft brushes, helping your panels make the most of the sun.

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Ready to see the difference?

Send a photo on WhatsApp or give Tom a call for a free, no-obligation quote. Clear pricing, agreed before any work starts.